Activation Rate
Activation Rate is the percentage of new users who complete a key action that signals they have experienced the product's core value.
Essential terms and concepts for product teams building growth systems.
13 terms
Churn Rate is the percentage of customers who stop using your product during a given time period.
Click-Through Rate is the percentage of people who click on a link, ad, or search result after seeing it.
Conversion Rate is the percentage of visitors or users who complete a desired action, such as signing up or purchasing.
Customer Acquisition Cost is the total cost of sales and marketing efforts required to acquire a single new customer.
Lifetime Value is the total revenue a business can expect from a single customer account throughout the entire duration of their relationship.
LTV:CAC Ratio is the ratio of customer lifetime value to customer acquisition cost, indicating unit economics health.
Net Promoter Score is a customer loyalty metric calculated by subtracting the percentage of detractors from the percentage of promoters.
North Star Metric is a single key metric that best captures the core value your product delivers to customers.